An SUV fence is the fence of a lifetime.
At Superior Universal Vinyl, we understand the allure of a vinyl fence. It begins with the beauty and styles that enhance the look and feel of your outdoor living space. Our fences offer bright white or warm tan colors that never fade, and a lifetime of maintenance-free quality - no yellowing, peeling, cracking, stripping, or painting, ever! With custom profile designs, advanced materials, and exquisite styling, we strive to be the best and highest quality fencing material in the industry.
Our Mission
Our mission at Superior Universal Vinyl is to provide the highest quality product at the lowest price possible while maintaining the best customer service in the industry. We are locally owned and operated with over 20 years of experience in the fencing industry. Since 2007, we have been manufacturing top-quality vinyl fencing products for both contractors and do-it-yourselfers throughout Southern California.
Our Services
We are your one-stop shop for all your vinyl fencing needs. We provide complete design services to ensure that your fencing meets your exact needs, and our workmanship is unsurpassed in the San Bernardino area. We use only the highest quality materials and adhere to industry standard best practices on every fencing project we undertake. The result is a beautiful, strong, secure fence that meets your needs and will last for years to come. From large-scale industrial applications requiring special security measures to small decorative accent fencing, we provide the same level of professionalism and customer service to all our customers.
Why Choose Us
We provide expert customer service before and after the sale. Our SUV limited lifetime warranty ensures our customers have peace of mind. An SUV fence is the fence of a lifetime. We offer a wide range of vinyl fencing products, including residential, commercial, and industrial applications. Our products include caps and hardware, custom routing, gates, posts, rails, and T and G, as well as privacy fence, picket fence, handrails, and patio covers.
Customer Service Issues
The majority of reviewers reported poor customer service experiences, citing rudeness, unprofessionalism, and unhelpfulness from staff members. Some reviewers mentioned being hung up on, talked down to, and made to feel dumb or a waste of time. Several reviewers experienced long wait times for responses via email or phone, and some were even told that they were not open to the public despite no clear indication of this on their website or property.
Contractor-Only Policy
A few reviewers mentioned that the company only sells to contractors, and non-contractors are referred to another location. This policy may be a drawback for some customers.
Positive Experiences
On the other hand, a few reviewers reported positive experiences with friendly and professional staff members, particularly with drivers delivering vinyl fencing. One reviewer appreciated the help they received with rolling up their straps and loading their vehicle.
Product Quality
A few reviewers mentioned that the fence and gates they received looked nice and were made of good material. However, one reviewer experienced an issue with their fence and received no help from the manager.
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