Our Showroom Is Your Backyard!
We are a small, customer-focused business that has been serving the Lockport area and beyond for 25 years. Our company started by going door to door, and today we are registered to work in 47 towns, with 60% of our work coming from referrals. We take pride in every project we undertake, and our team of master craftsmen and experienced installers ensure that our customers are satisfied.
Our Services
At Upright Fences Downright Decks and Patios Inc., we specialize in installing fences, decks, and patios. We offer a wide range of materials, including aluminum, vinyl, Western Red Cedar, pressure-treated, steel, and chain link for fences. Our team of experts will work with you to choose the best material that fits your budget and style.
We have one crew that has been with us for 13 of the last 25 years, and we prefer using the highest quality material on all of our projects. However, we understand that budget is essential, and we have the ability to purchase lesser-grade products still backed by our exceptional 5-year warranty.
For fencing, we offer a variety of options based on Homeowner's Association requirements and corresponding by-laws in the City. Whether you choose a 6' privacy pressure-treated fence for $6,000.00, 6' privacy cedar #2 or better NPS (No Prior Select) Western Red Cedar, 6' privacy vinyl, or 5' aluminum, we are confident we can meet your project needs based upon your budget.
Decks and Patios
In addition to fences, we also specialize in installing decks and patios. Our team of experienced carpenters will work with you to design and build a custom deck or patio that meets your needs and style. We use only the highest quality materials, and we guarantee our workmanship.
We understand that decks and patios can be expensive, and that's why we are willing to match any bid you receive from another company and guarantee a better quality of material and better installation. We are a small company with one crew for each project you are interested in, opposed to 8-12 crews like most large companies. This allows us to provide personalized attention to every project we undertake.
Contact Us
If you are interested in having a fence, deck, or patio installed, Upright Fences Downright Decks and Patios INC. is a perfect fit for your needs for one or all three projects at the same time. We offer free estimates, and the owner of the company will personally come out and bid the projects. We pride ourselves on our workmanship, and we stand behind every project we undertake.
Contact us today at (815) 838-1277 to schedule a free estimate. We look forward to working with you.
Quality of Work and Customer Service
The majority of reviewers have had a positive experience with Upright Fences Downright Patios, praising their high-quality work, timely completion, and excellent customer service. Many reviewers have mentioned that the company's communication was excellent, and they were kept informed throughout the process. Several reviewers have also noted that the company's workers were professional, courteous, and clean.
Satisfaction with Installation and Finishing Touches
Several reviewers have mentioned that the company did an excellent job with the installation of their fences, patios, and other outdoor features. They appreciated the attention to detail and the fact that the workers made sure to clean up after the job was completed. Some reviewers have also mentioned that they were happy with the finishing touches, such as the installation of caps on the fence posts.
Some Dissatisfaction with Customer Service
However, one reviewer had a negative experience with the company's owner, citing rudeness and lack of knowledge about city ordinances. This reviewer felt that the company was unprofessional and would not recommend them to others.
Some Moderation in Expectations
A few reviewers have expressed some dissatisfaction with aspects of their experience, such as the lack of caps on the fence posts or concerns about the company's responsiveness. However, these reviewers still gave the company high ratings overall.
