Your Partner for Permanent Solutions
Our Mission & Beliefs
DFW Fence Doctor is founded on the unwavering belief that our clients' needs are paramount. We are driven by a deep commitment to delivering unmatched professionalism, quality craftsmanship, and exceptional customer service. Our team of experienced professionals is dedicated to exceeding expectations and transforming outdoor spaces into functional and aesthetically pleasing environments.
Who We Are
Led by experienced entrepreneur Bryant Nelson, DFW Fence Doctor comprises a team of skilled professionals with extensive experience in all aspects of fencing. We are passionate about delivering reliable, personalized service and creating lasting value for our clients.
Our Expertise
We offer a comprehensive range of services to meet all your fencing needs, including:
- Fence Installation & Construction: Design, construction, and installation of various fence materials, including wood, vinyl, and aluminum.
- Fence Repair & Maintenance: Addressing damages, repairs, and regular upkeep to ensure the longevity and beauty of your fence.
- Patio Covers & Pergolas: Enhancing your outdoor space with stylish and functional patio covers and pergolas.
- Deck Construction: Professionally crafted decks built to your specifications and vision.
Our Values
At DFW Fence Doctor, we uphold the following core values:
- Value: We are committed to providing exceptional value through quality workmanship and competitive pricing.
- Quality: We use only the highest quality materials and employ meticulous craftsmanship to ensure your complete satisfaction.
- Service: We prioritize open communication and personalized attention to ensure a seamless and enjoyable experience for every client.
- Respect: We treat your property and possessions with utmost care and respect.
Join Us on Your Fencing Journey
DFW Fence Doctor is dedicated to providing you with a personalized fencing experience. Contact us today for a free consultation and let us help you create your dream outdoor space.
Quality of Work and Customer Service
The reviews of DFW Fence Doctor are mixed, with some customers experiencing excellent service and others having disappointing and frustrating experiences.
Inconsistent Quality of Work
Some customers praised the company for providing high-quality work, attention to detail, and quick turnaround times. For example, Author Debbie C. mentioned that the crew worked hard and solved issues with water drainage and seam alignment in her arbor cover, while Author Amy C. stated that the repair of her fence panel looked great. Similarly, Author Blake M. praised the company's professionalism and job execution, and Author Jonathan R. mentioned that he was happy with the fence installation.
On the other hand, some customers reported subpar work and poor communication. Author Johnny K. had issues with peeling and cracking paint, overspray on the brick/stone, and difficulty getting the company to fix these problems, while Author Lisa M. was frustrated that the company did not show up for a scheduled visit and did not respond to follow-up calls. Author Gabriel F. claimed that the company did not diagnose the problem correctly and took several weeks to finish the job, only for the issue to return after a few weeks.
Communication Issues
Several customers mentioned communication breakdowns, including difficulty getting responses to calls and emails. Author S. P. reported sending multiple emails and making phone calls without receiving a response, while Author Taren M. mentioned that it took several attempts to get the company to show up and start work.
Professionalism and Proposals
Some customers praised the company's professionalism, including Author Amy C.'s positive experience with Bryant and Noel, and Author Steve S.'s experience with meeting with city officials to obtain necessary approvals. In contrast, Author Gabriel F. felt that the company was unprofessional in its dealings.
Overall Experience
The mixed reviews suggest that DFW Fence Doctor's quality of work and customer service are inconsistent, with some customers having positive experiences and others having frustrating ones.
Be the first to review DFW Fence Doctor.
Write a Review
